Cannot control the receiver using a Video & TV SideView device. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Can an active subwoofer be connected to a stereo receiver that does not have a MIX/SUB output? The receiver cannot be found from an iPhone/iPad/iPod or iTunes. HDR (High Dynamic Range) images cannot be displayed in HDR mode. The stereo system or receiver will not turn off. A USB device cannot be connected to the USB port. When the music on the USB device is played back, there is noise, skipping, or distorted sound. When the Wireless Multi-Room function is active, the sound lags behind the picture. Image does not appear on the TV screen when the receiver is not turned on. We recommend placing chairs at least 1/4L of the room away from the back wall. The left and right sound is unbalanced or reversed. Confirming active subwoofer setup. A server does not appear in the server list. The Control for HDMI function does not work properly. The level for each input to which an HDMI input jack is assigned can be set independently. To get the full experience on Sony.com, please change your settings to allow JavaScript. Connecting two subwoofers to a Sony® stereo receiver is not supported unless the stereo receiver has a second subwoofer output jack. (eARC/ARC). Turn the LEVEL to just before the mid-point. It looks like JavaScript is disabled in your browser. When a subwoofer is connected, turn on the subwoofer and turn up the volume prior to activating the subwoofer. Display does not appear on the display panel. The sound of your BLUETOOTH device cannot be heard on the receiver. The receiver is turned off automatically. Connect the second subwoofer to the other subwoofer output on the stereo receiver. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. The receiver does not turn off even when the TV is turned off. IMPORTANT: Connecting two subwoofers to a Sony® stereo receiver is not supported unless the stereo receiver has a second subwoofer output jack. A test tone is output from a different speaker than the speaker displayed on the TV screen. The sound skips or fluctuates, or the connection is lost. If you do not have a LFE connection on your subwoofer, you would more than likely have an L+R connection (Left and Right). If you have a Subwoofer-Out port on your AV receiver, and an LFE port on your subwoofer simply connect a subwoofer cable between each port (see Fig.A). Connecting audio-visual devices and the antennas (aerials), Connecting devices with jacks other than HDMI jacks, Connecting another amplifier or TV in the HDMI zone, Digital audio formats supported by the receiver, Connecting the receiver to the network using a LAN cable (for wired LAN connections only), Connecting the receiver to the network using the wireless LAN antenna (for wireless LAN connections only), 6. Select [ Setup] - [ HDMI Settings] from the home menu. RDS does not work (for European and Asia-Pacific models only). No sound is output from the TV when the receiver is in standby mode. Cannot control the receiver using a SongPal device. Connect the first subwoofer to one of the subwoofer outputs on the stereo receiver. Can a passive subwoofer be connected to the SUBWOOFER PRE OUT on the stereo receiver? The RDS information that you want does not appear (for European and Asia-Pacific models only). Playback does not start, or the player does not automatically proceed to the next track or file. A test tone is not output from the speakers. Sony news in your inbox. There is no sound from a specific device. How to connect speakers to an Audio/Video (A/V) stereo receiver. You can connect a single subwoofer cable between the subwoofer-out on your AV Receiver to either … The sound is output from both the receiver and the TV. All Mobile, Tablets & Smart Devices products. No image is output from the TV screen when the receiver is in standby mode. The level for each input to which an HDMI input jack is assigned can be set independently. How to connect a transmitter for wireless speakers or headphones to a stereo receiver. No sound or only a very low level of sound is heard from specific speakers. Image and sound are not output from the TV when the receiver is not turned on. Select [ Subwoofer Level ]. Connect the first subwoofer to one of the subwoofer outputs on the stereo receiver. Be among the first to get the latest Select the setting you want. media found on DVD discs or from cable television) has a dedicated channel output (the '.1' part) with bass-only content that is best reproduced by a subwoofer. Setting up the receiver using Easy Setup, Enjoying video/sound from the connected device, Enjoying sound from a TV compatible with the eARC or ARC function, Watching HDCP 2.2 copyright-protected content, Enjoying audio content from iTunes or an iPhone/iPad/iPod via the network (AirPlay), Enjoying audio content using the BLUETOOTH function (Pairing operation), USB specifications and compatible USB devices, Receiving RDS broadcasts (for European and Asia-Pacific models only), Enjoying content stored on a server on the home network (DLNA), Enjoying music services offered on the Internet, Using Chromecast built-in™ to enjoy audio content from a smartphone or tablet device, Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC), Selectable sound fields and their effects, Relations between sound fields and speaker outputs, Resetting sound fields to the default settings, Enjoying clear and dynamic sound at a low volume (, Enjoying more natural sound with speakers installed in the ceiling (, Setting up a wired LAN connection (for wired LAN connections only), Setting up a wireless LAN connection (for wireless LAN connections only), Setting whether to control this receiver from a controller device on the home network (, Using SongPal to control the receiver from a smartphone or tablet device, Controlling the receiver using a smartphone or tablet device (SongPal), Listening to the same music on multiple devices/Listening to different music in a different location (SongPal Link), Listening to music by connecting the SongPal Link-compatible device, Listening to the same music in different rooms (, Using Video & TV SideView to control the receiver from a smartphone or tablet device, Registering Video & TV SideView device to the receiver, Checking the registered Video & TV SideView device (Registered Remote Devices), Deleting Video & TV SideView device from device list, Setting whether to control this receiver from a device on the home network, Enabling automatic access from a newly detected controller device (, Enjoying audio content stored on a BLUETOOTH device, Controlling a BLUETOOTH device using the remote control, Compatible BLUETOOTH version and profiles, Listening with BLUETOOTH receiver (headphones/speakers), Listening with BLUETOOTH headphones/speakers (Pairing operation), Enjoying sound from speakers located in another room (Zone 2), Setting the priority on the surround back speakers or Zone 2 speakers (, Configuring speakers installed in Zone 2 (for European and Asia-Pacific models only), Enjoying sound in two rooms using another amplifier, Enjoying sound using another amplifier in Zone 2, Enjoying video and sound in another room using a TV or another receiver, Enjoying video and sound in another location by connecting another amplifier or TV using HDMI connections (HDMI zone), Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync), Preparing to use “BRAVIA” Sync function, Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) (, Enjoying TV sound from the speakers connected to the receiver (System Audio Control function), Enjoying an input source from a connected device immediately (One-Touch Play function), Selecting the optimum picture quality and sound field automatically (Scene Select function), Operating the receiver menu using the TV remote control (Remote Easy Control function), Enjoying video and sound with your desired way of use, Switching the TVs that output the HDMI video signals, Switching between digital and analog audio (, Using other audio input jacks (Input Assign), Saving and recalling various settings for the receiver (Custom Preset), Items for which you can save settings and the default values for each item, Calibrating the phase characteristics of the speakers (A.P.M.

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